Effective Date: 1 July 2026
1. Who We Are
Gold Coast Christmas Trees (“GCCT”) is operated by The Trustee for MACJ Unit Trust ABN 70 633 597 637. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Delivery and billing address
- Order history
- Marketing preferences
- Payment confirmation details (processed securely by third-party providers)
- Website usage data (via cookies and analytics tools)
We do not store credit card details.
3. How We Collect Information
We collect personal information when you place an order, subscribe to marketing communications, enter promotions, contact us, or visit our website. Information may also be collected automatically through cookies and analytics tools.
4. Why We Collect Your Information
We collect and use personal information to:
- Process and fulfil orders
- Deliver products and services
- Provide customer support
- Send confirmations and updates
- Conduct promotions
- Send marketing communications (where consent is given)
- Improve our services and website
5. Marketing Communications (Email & SMS)
By providing your personal information and opting into marketing communications, you consent to receiving email and SMS marketing communications including seasonal reminders and promotional offers.
We may use third-party providers including:
- Kudosity (SMS marketing platform)
- Mailchimp (email marketing platform)
These providers may process or store data in Australia or overseas.
You may opt out at any time by:
- Clicking “unsubscribe” in emails
- Replying STOP to SMS
- Contacting us directly
6. Use by Future or Related Businesses
By providing your personal information, you consent to it being used by:
- GCCT
- The Trustee for MACJ Unit Trust (current owner)
- Related entities operated by the current owner
- Any entity that acquires GCCT (limited to Christmas-tree-related communications)
This may include marketing communications relating to Christmas trees and related non-competing services operated by the current owner, subject to your right to opt out.
7. Sale or Transfer of Business
If GCCT is sold, merged, restructured or transferred:
- Customer information may be transferred to the new owner for continued operation of the business.
- The Trustee for MACJ Unit Trust may retain a copy of customer information for operating non-competing future businesses, subject to applicable privacy laws and your right to opt out.
Customer information will not be sold to unrelated third parties.
8. Disclosure to Third Parties
We may disclose personal information to Shopify, payment processors, delivery contractors, SMS and email providers, IT service providers and professional advisers. Some service providers may store data overseas.
9. Data Security
We take reasonable precautions to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
10. Access & Correction
You may request access to the personal information we hold about you and request corrections if necessary.
11. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
12. Complaints
If you believe we have breached your privacy rights, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
13. Contact Us
Gold Coast Christmas Trees
The Trustee for MACJ Unit Trust
Email: goldxmastree@optusnet.com.au
Phone: 0422 087 111
Website: www.goldcoastchristmastrees.com.au